is reserved by The Edcomm Group.
The
Edcomm Group is a
-year-old multimedia education and communication
consulting firm specializing in the development of creative business solutions
that improve productivity, customer service and market share, providing bottom-line
results. The Edcomm Group is headquartered in New York City with an Advanced Design Center located in Fort Washington, Pennsylvania.
The
Edcomm Group proudly presents 
- resources online for training and education of bank personnel in Teller,
Platform, Branch,
Operations, Productivity,
Leadership and Communication. Banker’s Academy offers many off-the-shelf and customized courses, such as Teller Training, Compliance Training and Systems Simulation Training specifically designed for banks, credit unions , money services businesses, mortgage institutions, card services provider and many other types of financial institutions.
It is always our pleasure to receive your comments and answer your questions. Please feel free to email Banker's Academy by clicking inquiries@bankersacademy.com, or call us toll free, at 1 888 4 EDCOMM (1 888 433 2666).
- ANALYSIS: "Problem Solving & Decision Making"
- One-day session guaranteed to result in effective solutions to even the most difficult problems.
- ATM OPERATIONS: "Achieving ATM Operations Excellence"
- An elearning training program covering all operational aspects of your ATM machines.
- BANKING: "Achieving Banking Excellence"
- A training program that will teach skills and professionalism to all bank employees.
- BRANCH SECURITY: "Achieving Branch Security Excellence"
- Training for every employee at every branch that will dramatically increase safety and security.
- CALL CENTER: "Call Center Skills"
- A hands-on workshop that will make your call center reps the best they can be.
- COMMUNICATION: "Communicate! Communicate! Communicate!"
- A course on how to communicate and how to achieve your goals.
- COMMUNITY BANKING: "Community Banking Excellence"
- A training program that will teach skills and professionalism to all community bank employees.
- COMPLIANCE: "Focus on California Sexual Harassment"
- An elearning program on sexual harassment that meets all the requirements of the new California law.
- COMPLIANCE: "Focus on BSA & AML"
- A complete solution to support your BSA & AML training needs.
- COMPLIANCE: "Focus on Compliance"
- A complete education solution to support your compliance efforts.
- COMPLIANCE: "Focus on HR Compliance"
- A training solution that will teach all employees HR sensitive laws and regulations.
- CUSTOMER SERVICE: "Serving Your Customer"
- Improve both your internal and external customers’ experience.
- EEO: "Achieving a Fair & Respectful Workplace "
- A vital program to reduce risk to your organization while improving motivation and productivity.
- ELDER ABUSE: "Focus on California Elder Financial Abuse "
- An elearning program that addresses the requirements of complying with California's elder financial abuse laws.
- ELDER ABUSE: "Focus on Elder Financial Abuse "
- An elearning program that addresses the requirements of complying with elder financial abuse laws.
- ETHICS: "Code of Conduct"
- A program that takes the guesswork out of ethics by focusing on policy, employee behavior and appropriate handling of code of conduct dilemmas.
- FRAUD PREVENTION: "Focus on Fraud Prevention "
- A vital program that will teach the skills and knowledge to prevent fraud and decrease risk.
- HSA TRAINING: "Focus On Health Savings Accounts "
- Quickly train employees to sell and service Health Savings Accounts.
- INFORMATION SECURITY: "Focus On Information Security "
- Training for every employee that reduces vulnerability and risk.
- ITEMS PROCESSING: "Performance Management "
- Increase efficiency and productivity at the heart of operations.
- LEADERSHIP: "Sharing the Vision"
- A two-day course that will turn managers into leaders.
- LENDING: "Achieving Consumer Lending Excellence"
- A training program that teaches consumer lenders everything they need to know.
- MANAGING OPERATIONS: "Managing Banking Operations for Productivity and Quality"
- A hands-on program guaranteed to result in measurable improvements in productivity, volume, quality and risk.
- MORTGAGE FRAUD: "Focus On Mortgage Fraud Prevention "
- An elearning program that will teach employees how to decrease risk and prevent mortgage fraud.
- ORIENTATION: "World of Banking"
- An informative, self-paced, multimedia overview of the banking industry.
- OSHA: "Workplace Safety "
- An elearning course that promotes workplace safety and employee wellness in an informative, motivational program.
- PERFORMANCE MANAGEMENT: "Performance Management Workbench "
- A web-based automated operations management toolset.
- PLATFORM TRAINING: "Achieving Platform Excellence"
- A dynamic training program that will improve sales and service in your branches overnight.
- PROCUREMENT: "Conflicts of Interest "
- Ethics training about the federal conflicts of interest statute as it relates to major procurements in the bank.
- PROJECT MANAGEMENT: "Project Management"
- A course to prepare anyone to be a project manager.
- RECORDS MANAGEMENT: "Introduction to Records Management"
- A training program to educate employees on the importance of proper records management.
- RISK MANAGEMENT: "Focus on Credit Risk Management"
- A program that teaches credit risk analysts to make good credit decisions.
- SALES: "Achieving Sales & Service Excellence"
- A training program covering all aspects of selling bank products while providing outstanding customer service.
- SYSTEM SIMULATION TRAINING: "System Simulation Training"
- A comprehensive program to quickly train employees on a new system.
- TELLER SYSTEM TRAINING: "BAS"
- A comprehensive program to quickly train employees on your BAS system.
- TELLER SYSTEM TRAINING: "Getronics"
- A comprehensive program To quickly train employees on your Getronics system.
- TELLER SYSTEM TRAINING: "S1"
- A comprehensive program To quickly train employees on your S1 system.
- TELLER SYSTEM TRAINING: "TouchPoint"
- A comprehensive program To quickly train employees on your TouchPoint system.
- TELLER TRAINING: "Achieving Teller Excellence"
- A training program that teaches tellers everything they need to know.